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Privacy Policy
1. Introduction
On-Chain Oracle AI (“Oracle AI,” “we,” “us,” or “our”) operates the website onchainoracleai.com and related applications (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our AI trade-setup and Citadel execution features.
By using the Service, you agree to the practices described here. If you do not agree, please discontinue use of the Service.
2. Information We Collect
We may collect the following categories of information:
- Account & contact data — email address, username, and profile details you provide when registering or contacting support.
- Usage data — pages viewed, features used, device type, browser, approximate location (from IP), and referral URLs.
- Exchange connection data — API keys or tokens you voluntarily provide for non-custodial Citadel execution. These credentials are used only to place trades you authorize; we cannot withdraw funds.
- Payment data — handled by third-party processors for Premium/Expert subscriptions. We do not store full payment card numbers.
- Communications — messages you send to support, Discord, or other channels we operate.
3. How We Use Information
- Provide, maintain, and improve Oracle Vision, War Room, Oracle Desk, and Citadel features.
- Deliver AI trade setups, alerts, and account-related notifications.
- Process subscriptions and authenticate users.
- Analyze aggregated usage to improve performance and security.
- Respond to support requests and enforce our Terms of Service.
- Comply with applicable legal obligations.
4. Non-Custodial Architecture
Oracle AI is designed so that you retain custody of your assets. Citadel execution uses API permissions limited to trading. We do not take deposit access, do not hold private keys for your wallets or exchange accounts, and do not sell your trading credentials.
5. Cookies & Similar Technologies
We use essential cookies and similar technologies for session management, security, and basic analytics. For more detail, see our Cookie Policy. You can control cookies through your browser settings; disabling essential cookies may affect Service functionality.
6. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers (hosting, analytics, payment processors, email delivery) under confidentiality obligations.
- Connected exchanges you authorize (e.g., BloFin, Kraken) solely to execute the trades you initiate.
- Authorities when required by law or to protect rights, safety, and security.
- Successors in connection with a merger, acquisition, or asset sale, subject to this Policy.
7. Data Retention
We retain information only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution requirements. You may request deletion of account data subject to lawful retention exceptions.
8. Security
We implement administrative, technical, and organizational measures designed to protect information, including encryption in transit and access controls. No method of transmission or storage is fully secure; you use the Service at your own risk and should safeguard your credentials.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the address below. We may need to verify your identity before fulfilling a request.
10. International Transfers
Information may be processed in jurisdictions other than where you reside. Where required, we use appropriate safeguards for cross-border transfers.
11. Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, contact us and we will take appropriate steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. Continued use of the Service after an update constitutes acceptance of the revised Policy.
13. Contact
Questions about this Privacy Policy or your data:
On-Chain Oracle AI
Email: privacy@onchainoracleai.com
Web: onchainoracleai.com